ROYAL Mail has revealed new figures for its work in Oxford, claiming that it has been giving customers in the city a 'First Class' service.
The company's latest report highlights its successes from the past year including that it has exceeded its regulatory First Class mail target of 93 per cent for the first half of 2019-20 in the OX postal area, delivering 94.1 per cent of mail the next working day.
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Managers said they were proud of this year's success in exceeding targets and 'delivering a high-quality service'.
Service delivery leader Aaron Barnes said: “We are delighted with our first class performance in this area.
"We take our quality of service requirements extremely seriously and our postmen and postwomen work hard to deliver high standards of service to all our customers across the UK.”
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For Royal Mail’s Second Class post, it also managed to exceed its regulatory target, delivering a high 98.8 per cent of this mail within three working days.
The report says Royal Mail has one of the highest-quality service specifications out of any European country.
Some areas of the country did not meet targets with only 57.7 per cent of First Class mail reaching the Hebrides the next working day.
Royal Mail has been a private company since the government sold the last of its shares in 2015.
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